FAQs

• Can connectors built with Connector builder be used with the APIs? - Yes, you can retrieve their Service and Service Environment IDs
  
  
• Can I use core/trigger/helper connectors? - These are not yet available via API.
  
  
• What is a billable call? - Every time the Call Connector endpoint is used.
  
  
• Can I get a view on the number of billable calls we are making? - Not yet - your CSM will assist you in providing regular reports
  
  
• Can I see what scopes are needed for each operation? - No, Tray does not provide that information. You will need to investigate with 3rd parties
  
  
• Is there a concurrency limit?
  • Yes, it is set to the default. Please contact support if you wish to increase concurrency.